$3.60 USD • New
8vo 8" - 9" tall; 204 pages; Hard covers. Appears unread/As New. Dust jacket has area on front from a previous price sticker No creases or tears....
8vo 8" - 9" tall; 204 pages; Hard covers. Appears unread/As New. Dust jacket has area on front from a previous price sticker No creases or tears.
From Publisher:
Quality is the major topic in international industry today and its importance should increase in the 1990s. This book presents a step-by-step approach for implementing a quality improvement process in any type of organization. Making Quality Happen utilizes quality as the strategic weapon that should help an organization achieve its overall objective by improving the organization's customer impact, reducing its cost structure, increasing its competative market share and maximizing its employee productivity. The quality improvement process detailed by NcNealy should make quality and integral part of any organization, and not an added or extraneous feature.Product Info
ISBN: 0412553104
ISBN-13: 9780412553103
Publisher: Springer
Year: 1993
Type: New
Binding: Hardcover
Seller Info
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Country: United States