MANAGING THE PROFESSIONAL SERVICE FIRM
$12.00 USD • Used
1997 TRADE PAPERBACK, LIGHT WEAR, CURLED CORNERS FREE PRESS PAPERBACKS / SIMON & SCHUSTER [MAISTER, DAVID H.]...
Store: BluestockingBooks [View Items]
1997 TRADE PAPERBACK, LIGHT WEAR, CURLED CORNERS FREE PRESS PAPERBACKS / SIMON & SCHUSTER [MAISTER, DAVID H.]
From Publisher:
International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."Product Info
ISBN: 0684834316
ISBN-13: 9780684834313
Publisher: FREE PRESS PAPERBACKS / SIMON & SCHUSTER
Type: Used
Binding: Softcover
Seller Info
BluestockingBooks
Address: 3817 Fifth Ave San Diego, California
Website: https://www.bluestockingbooks.com
Country: United States
